FAQ

Frequently Asked Questions

How long does shipping take?

Standard shipping takes 3–5 business days. Free standard shipping on all orders over $50.

What is your return policy?

We offer a 30-day no-questions-asked return policy. If you're not 100% happy with your purchase, contact us within 30 days and we'll arrange a full refund or exchange — no hassle, no stress.

Are Ravello products covered by a warranty?

Yes! All Ravello products come with a 1-year manufacturer's warranty against defects. Some products carry extended 2-year warranties — these are noted on individual product pages.

Do you offer bundle discounts?

Absolutely. We offer automatic discounts when you buy bundles: 10% off 2 items, 15% off 3 items, and 20% off 4+ items. Discounts are applied automatically at checkout — no code needed.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking link. You can also track your order anytime from our website using your order number and email address.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secured with 256-bit SSL encryption.

Do you ship internationally?

Currently we ship within the United States and Canada. International shipping to more countries is coming soon — sign up to our newsletter to be notified when we expand.